How can I get in touch with White Fox Cleaning Services?

You can call us at (828) 449-8119, email us at help@whitefoxclean.com, or drop us a message through our website. We're here to assist you with any questions or service needs.

Do you offer any discounts for recurring services?

Yes, we provide recurring discounts. Details can be found on our website or by reaching out to our team.

What if I'm not satisfied with the cleaning service?

Your satisfaction is our top priority. If you're not pleased with our service, just let us know, and we'll refine and perfect within 48 hours to ensure your absolute satisfaction.

What safety measures do you have in place for your cleaners?

Every cleaner at White Fox Cleaning Services undergoes an extensive background check. We prioritize building trust and ensuring our clients receive service from professionals that meet our stringent safety and trustworthiness criteria.

How does the Move Cleaning Service differ from the Standard Cleaning Service?

The Move Cleaning Service is tailored for homes that are about to be occupied or have just been vacated. It includes specific tasks like cleaning inside cabinets & drawers which aren't typically included in the Standard Cleaning Service.

What is included in the Deep Cleaning Service?

Our Deep Cleaning Service is comprehensive and includes tasks like washing cabinet fronts, cleaning oven and refrigerator interiors (as add-ons), washing window sills, doors, and baseboards, among others.

What cleaning services do you offer?

We offer a variety of services including Recurring Cleaning, Deep Cleaning, and Move-Out/Move-In Cleaning. We also provide customizable packages and transparent pricing.

How do I book a cleaning service with White Fox Cleaning Services?

Booking is made easy through our user-friendly online platform. Simply choose your desired service, select a date and time, and we'll handle the rest!

What areas does White Fox Cleaning Services serve?

We proudly serve a wide range of areas including Hickory, Lenoir, Hudson, Sawmills, Granite Falls, and many more. Check out our full list of service areas on our website.

Privacy Policy - White Fox Cleaning Services LLC

Name: White Fox Cleaning Services
Address: Hickory, NC
Telephone: 828-449-8119

Effective Date: September 30, 2023

White Fox Cleaning Services LLC (“White Fox Cleaning”) values your privacy. This Privacy Policy (“Policy”) explains how we collect, use, and protect personal information from visitors to our website, whitefoxclean.com, and users of our services. Our commitment to privacy is strong, and we strive to meet or exceed current privacy standards.

We may update this Policy at any time. To stay informed about any changes, we encourage you to review this page periodically. If we decide to use your personal information in a manner significantly different from what was stated when we collected it, we will notify you by email, and you will have the option to allow or decline this new use.

This Policy applies solely to White Fox Cleaning Services LLC and governs our data collection and usage on whitefoxclean.com. By using our website, you consent to the practices described here.

Key Aspects of this Policy

Information Collected: Types of personally identifiable information we collect through our website.
Purpose of Collection: Why we collect this information and the legal basis for doing so.
Use of Information: How we use the information collected and who may have access.
Your Choices: Options available to you regarding the use of your data.
Data Protection: Security measures in place to protect your information from misuse.

Information We Collect

Providing personally identifiable information is your choice. However, if you choose not to provide it, we may be unable to register you as a user or provide services. This website collects:

Voluntarily Provided Information: Includes your name, address, email address, payment details, and other information you provide when purchasing our services.
Automatically Collected Information: Includes data like cookies, IP addresses, browser type, and server logs.

White Fox Cleaning Services LLC may also collect non-personal, anonymous information, such as demographics (e.g., age, gender) and technical details about your visit (e.g., type of device and browser). This helps us maintain and improve our services.

We only collect personal information you willingly provide, such as through surveys, membership forms, and emails, and we use it strictly for the purpose for which it was collected.

Purpose and Duration of Information Collection

We collect your information to:

Better understand and meet your needs;
Improve our services and products based on legitimate interests;
Send you promotional information, with your consent;
Conduct surveys or other market research, with your consent;
Personalize our website to reflect your preferences.

We retain your data only as long as necessary, based on its relevance, our legal and regulatory obligations, and your continued consent.

Use of Collected Information

White Fox Cleaning Services LLC does not sell, rent, or lease customer information to third parties.

We use your personal information to operate our website and provide services you request. Occasionally, we may contact you about additional services or offers we think may interest you. If you consent, we may share relevant information, like your name and contact details, with trusted partners who offer complementary services.

Disclosure of Information

White Fox Cleaning Services LLC will only use or disclose your information in the following cases:

To fulfill services or products you requested;
As explained in this Policy or with your explicit consent;
In aggregate, non-identifiable formats;
As required by law, or in response to legal processes;
To enforce our Terms of Service or protect our rights and property.

Security

White Fox Cleaning Services LLC takes necessary precautions to protect your information, both online and offline. When sensitive data (e.g., payment details) is submitted, it is encrypted and transmitted securely. Offline, only authorized personnel can access personally identifiable information, and we secure data in controlled environments.

Unsubscribe or Opt-Out

All users have the option to opt out of receiving promotional communications. To unsubscribe, email us at help@whitefoxclean.com. For third-party communications, please contact those providers directly to manage preferences.

Links to Other Websites

Our website may contain links to other sites. White Fox Cleaning Services LLC is not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any site you visit.

Contact Us

If you have questions or concerns regarding this Policy, please contact us:

Email: help@whitefoxclean.com
Telephone Number: 828-449-8119
Mailing Address:
White Fox Cleaning Services LLC
4340 N Center St Unit 204
Hickory, North Carolina 28601

Data Controller Contact (GDPR Compliance):
John White
help@whitefoxclean.com
828-449-8119
4340 N Center St Unit 204
Hickory, North Carolina 28601

By using whitefoxclean.com, you agree to the terms of this Privacy Policy. If you disagree, please refrain from further use of our website. Continued use after policy updates implies acceptance of the revised terms.